Reference

What You Agree To When You Use CB6 Beat

These terms govern how your CB6 Beat account works — from opening it to depositing via bKash, Nagad, or Rocket and placing bets in the lobby.

Account holder responsibilityLocal law eligibility appliesbKash, Nagad, Rocket coveredWallet and withdrawal rulesBangladesh-region terms
CB6 Beat What You Agree To When You Use CB6 Beat
TERMS QUERY CHANNELS

How to Reach Us About These Terms

If any part of these terms is unclear — whether that's how your bKash deposit was credited, why an account action was restricted, or what happens to your wallet balance if you close your account — our support team can walk you through it. Reach out through the channels below and include your registered account email so we can pull up your wallet history.

Live Chat Available directly inside the CB6 Beat lobby. Open the chat widget from any page, state your account query, and a support agent will respond in English.
Email Support Send account and terms queries to our support address. Include your registered email and a clear description of the issue for the fastest response.
Account Help Centre The Help Centre covers common questions about wallet rules, account eligibility, and payment confirmation steps for bKash, Nagad, and Rocket transfers.
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Your account security and the accuracy of your wallet balance are things we take seriously on our side. Every account is tied to a verified mobile number, and any change to your login credentials or linked payment method triggers a fresh OTP confirmation to that number. We do not store your bKash, Nagad, or Rocket PINs — those stay entirely within those payment networks. If you believe your account has been accessed without your authorisation, contact support immediately through live chat so we can place a temporary hold while we investigate.

Account Verification

We verify identity at account opening and again when you request a withdrawal above a set threshold. This step protects your wallet balance from unauthorised withdrawal requests.

Data Retention

We keep your account and transaction records for as long as your account is active and for a period after closure as required by our operating obligations. You may request a summary of your data at any time.

Change Requests

To update your registered mobile number, email, or linked payment method, submit a request through live chat or email support. Changes take effect after OTP confirmation on both the old and new contact.

Who to Contact

For data queries, account restrictions, or questions about how your information is held, contact our support team via live chat or email. We aim to respond to formal account queries within a reasonable working period.

Questions About These Terms

These are the questions we hear most often about how these terms apply to real account situations — wallet credits, eligibility, and what happens when something goes wrong.

Eligibility depends on your local law and whether CB6 Beat accepts accounts from your region at the time you apply. Check current eligibility at account registration; we cannot confirm eligibility in advance for all locations.

Any balance already in your CB6 Beat wallet at the time of a terms update is unaffected. The update applies to activity going forward. We notify you via the email address registered to your account.

Yes. All three payment methods are covered. Your CB6 Beat wallet updates once the transfer clears through the relevant payment network — bKash, Nagad, or Rocket — not at the moment you initiate it.

Contact support via live chat or email with your registered account email address. We will provide a summary of your account and transaction history within a reasonable period of your request.

Contact support immediately through live chat. We can place a temporary hold on your account and wallet while we review recent activity. Include your registered email and the date you noticed the issue.

Yes. Accounts found in breach of these terms — including providing false information at registration or accessing the platform from an ineligible region — may be restricted or closed. We will notify you at your registered email address.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.