What We Collect and Why
When you open an account and make a deposit — whether through bKash, Nagad or Rocket — we collect the information needed to process that transaction and keep your account secure. That includes your registered mobile number, transaction reference, and wallet confirmation details. We do not
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store your full bKash or Nagad PIN; only the confirmation token that clears the payment reaches our system. We also collect standard session data: device type, browser, and the pages you visit inside the lobby. This helps us keep the mobile experience stable whether you are
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on Android or a browser tab. We hold personal data only as long as your account is active or as required for fraud checks and regulatory compliance in eligible regions. If you close your account, we begin the deletion process within a reasonable period, except where
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retention is legally required. You have the right to ask what data we hold about you and to request corrections. How this applies to you depends on local law where you are located.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.